The Story of the vinyl cutter

Before I start let me just put out there if it were not for my bad luck I would not have any luck at all!



I have been wanting to upgrade my vinyl cutter for some time now. Business has been really busy and the old one is just not cutting it anymore plus I wanted to start doing bigger jobs. So I go in search of a new cutter a little over a year later I find the perfect one for me. So I order and receive the cutter on the 23rd of Dec. I thought everything was going to me wonderful HA oops did I do that out loud. Here come the problems my new beautiful cutter came with no blade holder so I was unable to cut I in essence had an over sized paper weight. A few phone calls later I thought the part was on it's way. hmmm no part came. A few more phone calls later part was on it's way hmmm again another phone call and a lovely conversation part is overnighted yippee skippy I can use my fancy smancy machine now. Get everything set up make my first cut. This wonderful machine cuts awesome with one big problem my beautiful designs that my customers love so very much were getting cut right through oh boy customers are not going to like this. Another phone call problem not fixed grrr. Yet another phone call a new machine is on it's way sweet I will be up and running in no time.

New machine shows up get it all set up and it's........a no go at this pint I'm ready to throw in the towel I'm done! As I set there trying not to cry about the whole thing the hubby gets home he was in dismay that I was ready to cry. He expected to get home to a vinyl makin' wife. Yep not happening with this machine! With a few more phone calls by the way this company and all thier employees yes I mean all their employees know me by my first name. They walk me through some trouble shooting by the time it's all said and done I have a tore apart machine that still does not work. They assure me that this has never happened before as one of the guys said oh I remember you, you still don't have a machine that works Jiminy Christmas what are we going to do with you. Me " overnight me a working machine" not in the nicest voice at this point. So overnighted they did and here I set with my new machine...............and I love it, it's perfect. You thought I was going to say I had another broken one didn't you! One day short of a three week ordeal I'm up and running!